Office of the Ombuds

At SF State, the Dean of Equity Initiatives is also the University Ombudsperson.  They can consult on all matters of concern or conflict among employees at SF State, regardless of rank, affiliation or union membership.  Feel free to contact the office at ombuds(at)sfsu.edu.  

In keeping with the IOA Code of Ethics, consultation with the University Ombudsperson is confidential and does not constitute a formal complaint, although any of the following might be recommendations or options provided by the Ombudsperson:

  • Individual Coaching on resolving a particular matter
  • Mediation between individuals in a conflict
  • Neutral facilitation of a group working through challenging issues
  • Training for a group of people focusing on managing conflict or difficult conversations
  • Consultation and instruction on how to file a formal complaint

The Dean of Equity Initiatives is also the convener of the Anti-Bullying Workgroup.  For more information on initiatives to address bullying at SF State, please visit our information page for the Anti-Bullying Workgroup.

Follow the Office of the Ombuds:  @ombudsSFSU

Email the Office of the Ombuds: ombuds@sfsu.edu

IOA Code of Ethics

Independence

The Ombudsperson is independent in structure, function, and appearance to the highest degree possible within the organization.

Neutrality and Impartiality

The Ombudsperson, as a designated neutral, remains unaligned and impartial.  The Ombudsperson does not engage in any situation which could create a conflict of interest.

Confidentiality

The Ombudsperson holds all communication with those seeing assistance in strict confidence, and does not disclose confidential communications unless given permission to do so.  The only exception to this privilege of confidentiality is where there appears to be imminent risk of serious harm. 

Informality

The Ombudsperson, as an informal resource, does not participate in any formal adjudicative procedure related to concerns brought to their attention.

How/When/Who to contact when a situation arises?

University Employees can contact the University Ombudsperson at any time when they feel they need consultation or advice about an issue they are working through.  Phone or office appointments can be made as needed by contacting:

Christina Sabee, Dean of Equity Initiatives
csabee (at) sfsu.edu
(415) 338-2032

What happens if I need to make a formal complaint?

If, during the course of your consultation, you decide that a formal complaint is the right option for you, you can fill out a complaint form either with Human Resources or with Equity Programs and Compliance.  Once a complaint is filed, the appropriate office will follow the procedure for conducting an intake interview and, if appropriate, following through with the process as outlined by our SF State policies.